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The ITS Team

ITS provides innovative solutions to the college in order to meet its teaching, research, and outreach goals.  

 


  

Chrissie Cordray

Chrissie Cordray
Director, Information Technology & Assistant CIO

As IT Director, Chrissie oversees all IT support in the College. In addition, Chrissie serves on numerous committees, representing the College at university-level IT functions.


 

Jenny Nelson

Jenny Nelson
Help Desk Supervisor

Jenny's focus is supervising student employees and the front of our Help Desk. She also runs our large-format print operations.

 


 

 

Garrett Yamada

Garrett Yamada
Security, Risk, and Compliance Analyst

Garrett's responsibilities include working with researchers to ensure their technology meets state & federal cybersecurity guidelines, reviewing College-level IT policy, and monitoring our infrastructure for security risks.

 


 

Kyle Levenick

Kyle Levenick
IT Manager

Kyle's responsibilities include overseeing all frontline IT support, the print center, and the MakerPlace. He monitors each area's metrics and works toward continuous improvement.

 


 

Thomas George

Thomas George
MakerPlace Supervisor

Tom is responsible for working on ITS's efforts with 3D printing and digital fabrication. He oversees the MakerPlace.
 


 

Kevin Glueck

Kevin Glueck
DevOps Engineer

Kevin maintains the critical technology infrastructure for the college, with a focus on Linux/Unix. This includes support for our virtual infrastructure, internal and external support tools and services, and higher-tier support as needed.

 


 

Alec Smith

Alec Smith
DevOps Engineer

Alec focuses on Windows systems administration for the college. This includes support for our virtual infrastructure, internal and external support tools and services, and higher-tier support as needed.

 


 

Benny Chan Lee

Benny Stephen Chan Lee
Software Applications Developer I

Benny is the College's back-end web developer. He works on web infrastructure & application development projects for the College.

 


 

Oscar Reyes

Oscar Reyes
IT Professional I

Oscar is responsible for building out resources in the College's video/animation rendering pipeline.

 


 

Stephen Johnson

Stephen Johnson
End-User Support Specialist I

Steve shares responsibility for day to day technical support in the college, including classroom and desktop support.


 

Aidan Riley

Aidan Riley
End-User Support Specialist I

Aidan shares responsibility for day to day technical support in the college, including classroom and desktop support.


 

Jonathan Hofmann

Jonathan Hofmann
End-User Support Specialist I

Jonathan shares responsibility for day to day technical support in the college, including classroom and desktop support.

Contact Us

Office:
Langford A122

Phone:
979.862.8584

Email:
helpdesk@arch.tamu.edu

 

Hours

Monday – Friday:
8 a.m. – 5 p.m.

Saturday – Sunday:
Closed