Information Technology Services (ITS)

Under the leadership of our IT Director, Adam Mikeal, ITS strives to provide innovative solutions the College in order to meet its teaching, research, and outreach goals.  Below, you will find a brief list of our staff, and to the right, useful links and information.

As always, please don't hesitate to contact us if there are questions, concerns, or suggestions for improvement.

 

Photo of Adam Mikeal

Adam Mikeal

Director of IT

Information Technology Services

Langford A122H
adam@arch.tamu.edu
979.862.3396

As IT Director, Adam is responsible for all IT support in the College, including desktop support, system uptime and improvement, and web/software development.  In addition, Adam serves on numerous committees, representing the College at TAMU-level IT functions.

 

Photo of Jason Vaughn

Jason Vaughn

IT Client Services Manager (IT Manager)

Information Technology Services, Dean's Office

Langford A122
vaughn@arch.tamu.edu
979.862.3024

Jason is responsible for customer service, project management and business reationship management in the College.  Additionally, he oversees the "support" tier within Information Technology Services -- to include desktop, classroom, printing, and 3D fabrication support.

 

Photo of Jenny Nelson

Jenny Nelson

Helpdesk Manager

Information Technology Services, Dean's Office

Langford A 122
jnelson@arch.tamu.edu
979.847.7339

Jenny's focus, through managing a small army of student and employees, includes managing the Helpdesks across our facilities, maintaining our large-format print operations, and general front-of-house management.  

 

Photo of Garrett Yamada

Garrett Yamada

Senior Information Technology Associate

Information Technology Services

Langford A122
gyamada@arch.tamu.edu
979.847.7349

Garrett's responsibilities here in the College include "Tier 2" technical support for College of Architecture students, faculty, & staff.  

 

Photo of Kyle Levenick

Kyle Levenick

Support Services Analyst

Information Technology Services

Langford A122
klevenick@arch.tamu.edu
(979) 847-7348

Kyle, the newest addition to ITS, comes to us from Abilene Christian, where he provided IT services for their central IT group.  His recent experience includes IT support for the City of Huntsville.  Kyle's responsibilities here in the College include "Tier 2" technical support for College of Architecture students, faculty, & staff.  

 

Photo of Adam Starbuck

Adam Starbuck

MakerPlace Supervisor

Information Technology Services

Langford A 107CA
starbuck@tamu.edu
(979) 847-7340

Adam is responsible for working on ITS's efforts toward 3D printing and digital fabrication. He runs the new MakerPlace located in Langford A107.

 

Photo of Kevin Glueck

Kevin Glueck

Visualization Systems Engineer

Information Technology Services, Department of Visualization

Langford A122
kglueck@viz.tamu.edu
979.845.7855

A one-man army, Kevin maintains the critical infrastructure for the Department of Visualization.  Lately, he has been heaviliy involved with integrating services with ITS while sharing his wealth of knowledge and helping to bring new services to life.

 

Photo of Victoria Blessing

Victoria Blessing

Operations Engineer

Information Technology Services

Langford A122
vblessing@arch.tamu.edu
979.862.8584

Victoria, a veteran member of our team, fills the shoes of a Unix System Administrator.  Among her many duties, she can be found keeping the College's web services, behind-the-scenes tools, and other College services up-and-running.

 

Photo of Laura Melton

Laura Melton

Services Administrator

Information Technology Services

Langford A122
lmelton@arch.tamu.edu
979.862.3377

Laura focuses on Windows systems administration for the College, encompassing support for our virtual infrastructure, internal and external support tools and services, and higher-tier support as needed.  

 

Photo of Benny Stephen Chan Lee

Benny Stephen Chan Lee

Software Applications Developer I

Information Technology Services

A122
blee@arch.tamu.edu
(979) 847-7347

Benny is now the College's full-time back-end web developer. He will be working on web infrastructure projects for the College.

Issues?

CREATE AN ISSUE

 

Contact:

Langford A122

979.862.8584

helpdesk@arch.tamu.edu

 

Hours: 

Mon. - Thurs. 8a - 10p
Fri. 8a - 5p
Sat. 10a - 5p
Sun. 1p - 8p

 

Links:

MyAccount (Pwd. Reset)

Wiki & Blog

COA Intranet

My Email (Webmail)